Shipping & Delivery

 

Delivery Options and Shipping

We provide shipping within Malaysia (Pen. Malaysia, Sabah & Sarawak) ONLY

Postage Fees & Charges

Within Penisular Malaysia: RM12.00
Within East Malaysia: RM17.00

We do not have a Self-Collection option.

The delivery address for an order must be a valid residential address – We do not ship to P.O. Box or Parcel Lockers.
All addresses are unable to make any adjustments once the order payment has been made.
In the event that the wrong address is indicated in the order and the package is delivered – Karmarts will not be liable for any replacement or refund.
The courier service will have an additional cost for change of address for undelivered parcels with wrong/invalid address.


Delivery Time

Delivery takes about 5 to 7 working days.
Delivery may take additional time during sale periods, holidays, and unforeseen circumstances such as extreme weather events.


Refund Policy

Goods sold are NOT Refundable.

All returns and exchanges due to defective/expired goods are subject to a 10-day return and exchange policy upon receipt of order.
Items can only be exchanged if the product is equal or lesser in value. If you choose to exchange your purchase for an item of a lesser value, there will be no refund for the difference in price. Item must be not defaced in any manner.


For more details or inquiries on shipping issues,
Please contact us at enquiry@ctrendmarketing.my